The human element

Explaining the thinking behind my book at a debate at the Royal Society of Arts on ‘Is there a new kind of efficiency?’, alongside John Seddon and Halima Khan (RSA, 3 Nov 2011).

Why life’s too short for evidence based policy

The next generation of targets and how it threatens the voluntary sector, by aping the way money behaves (Speech to NCVO/VSSN Researching the Sector conference at Warwick University, 13 September 2006).

Medicine without relationships

Why the a technocratic, consumer-led NHS doesn’t work (Speech to Liberal Democrat conference, Bournemouth, 2004).

The Tyranny of Numbers

Why official measurement keeps failing (Speech to Royal Society of Arts/Gateshead, 2001)